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Launcher bug:S

SystemSystem Member, NoReporting Posts: 178,019 Arc User
when i sign in and launch the launcher freezes and gives cryptic error after 1-2 mins i'm usin w7 a high end computer any 1 can help here's my dxdiag :confused::confused:
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    What error are you getting.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Well It tries to patch and then boom... launchers frozen and after 1-2 mins it gives crypticerror
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    what is the excat error you are getting is there ID number
    The patch d/l the patch on port 7255 if that prot is blocked or filtered you may be timing out on the server connection

    do a tracert patchserver.crypticstudios.com and a nettest and post the results of both .
    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.

    also if youing vista or win 7 besure the launcher.exe and gameclient.exe are set to run as admin.
    Also be sure they are being allowed by your firewall and antivirus programs.
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