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Fatal Error

SystemSystem Member, NoReporting Posts: 178,019 Arc User
ok so i started with the demo then i got the digital delux editon throught steam. but when i log in to any of my character thts at the Earth spacedock i get this stuid fatal error thing. nd wen i create a new character nd i select stance i get fatal error.ive let it do the veify ting i checked my fan ive done everything i could think of nd read the forms but cant find out wats wrong. I NEED HELP!!!! please
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    any help ould be HIGHLY apreiticated. i husgot the game 2. i bought the NX registery, the TOS Enterprise, Khan emote, and two bridge packs
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    ok so i started with the demo then i got the digital delux editon throught steam. but when i log in to any of my character thts at the Earth spacedock i get this stuid fatal error thing. nd wen i create a new character nd i select stance i get fatal error.ive let it do the veify ting i checked my fan ive done everything i could think of nd read the forms but cant find out wats wrong. I NEED HELP!!!! please

    Are you getting a Cryptic crash window? If so can you post the error ID that appears at the bottom of that window. Also can you post a dxdiag?


    To create a DXDiag report, follow these steps:

    1. Click "Start" menu, then click "Run"
    2. In the "Open" box, type: DXDiag (hit enter)
    3. If this is your first time running DXDiag, click "Yes" to launch the DirectX Diagnostic Tool.
    4. Click "Save All Information" to create a DXDiag report.
    5. Choose a name and location for the dump file (recommend desktop) and click "Save".

    Attach this file to a post in this thread.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Are you getting a Cryptic crash window? If so can you post the error ID that appears at the bottom of that window. Also can you post a dxdiag?


    To create a DXDiag report, follow these steps:

    1. Click "Start" menu, then click "Run"
    2. In the "Open" box, type: DXDiag (hit enter)
    3. If this is your first time running DXDiag, click "Yes" to launch the DirectX Diagnostic Tool.
    4. Click "Save All Information" to create a DXDiag report.
    5. Choose a name and location for the dump file (recommend desktop) and click "Save".

    Attach this file to a post in this thread.

    what menu? where?

    im a noob
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    oh and p.s it crashes in the launcher when i select the tribble test server
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    what menu? where?

    im a noob

    Your Windows start bar, or the circular windows icon on your taskbar. Are you getting a Cryptic error when the launcher crashes?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    :( yea i hav
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    :( yea i hav

    Also check your launcher options to see if any of the proxy options are set. If they are change them and see if there is a difference, but if you have an error ID that will help us figure out whats going on.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Also check your launcher options to see if any of the proxy options are set. If they are change them and see if there is a difference, but if you have an error ID that will help us figure out whats going on.

    heres my error ticket:

    11475668
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    heres my error ticket:

    11475668

    so wats wrong?

    and is ther anyway the trbble server can be removed?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    so wats wrong?

    and is ther anyway the trbble server can be removed?

    I am having an issue with our error tracking I should have and answer for you shortly.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    I am having an issue with our error tracking I should have and answer for you shortly.

    ok thank you
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    ok thank you

    Ok I was able to look at this and it is returning with a error on your Hard Drive or Memory. I would recommend you have someone help you run high level diagnostics to make sure that they are not failing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Ok I was able to look at this and it is returning with a error on your Hard Drive or Memory. I would recommend you have someone help you run high level diagnostics to make sure that they are not failing.

    ok but b4 i added the tribble server thingy it worked fine. nd my computer is less than a year old
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Ok I was able to look at this and it is returning with a error on your Hard Drive or Memory. I would recommend you have someone help you run high level diagnostics to make sure that they are not failing.

    i had a computer expert lookat my computer and he said it was fine. so its either got somthin to do with the new patch or the tribble server. could you please remove the tribble server from my account?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    i had a computer expert lookat my computer and he said it was fine. so its either got somthin to do with the new patch or the tribble server. could you please remove the tribble server from my account?

    It is removed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    It is removed.

    thank you. hofefully that fixes it
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    oh one quick question. are you guys planning on putting the Enterprise from the new movie in the game?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    oh one quick question. are you guys planning on putting the Enterprise from the new movie in the game?

    Sorry to say I do not have a clue :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Sorry to say I do not have a clue :p

    "OBJECTION!"

    "Your Honor, the witness is lieing"

    "I Agree, that was a lie, Witness, you will answer the court that the new Consitution Class is coming to the C-Store"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Jdav345 wrote:
    "OBJECTION!"

    "Your Honor, the witness is lieing"

    "I Agree, that was a lie, Witness, you will answer the court that the new Consitution Class is coming to the C-Store"

    excuse me sir but how do you know?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    excuse me sir but how do you know?

    it's a joke....:p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Jdav345 wrote:
    it's a joke....:p

    ok then. well i hope they put the new contitution class in
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    well uts workin fine now. thanks inplausable
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    can u put tribble back on my account
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