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Can't Pay For Subscription

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I have returned to the game to see if it has been polished a little more but when I try to pay for my subscription I get an error that my payment can't be processed contact support. I have a ticket into support for more then 24 hours at this point with no responce. I have tryied using both my visa and paypal but get the same error, even tried the same thing from another computer on the otherside of town with a different ISP just to make sure it wasn't some odd firewall issue. My account says I am a "pendingcustomer"

Subscriptions
Recurring 1-Month PENDINGCUSTOMER
Play Time Until: Apr 4 2010
Subscribed For: 60.62 days
Resume subscription creation
Change this subscription

I have tried the resume subscription creation but that takes me to a page that says file not linked or found.
I have looked and my characters are all still associated with my account. It sure would be nice to spend my 4th holliday playing the game and note posting upset notes about it.

Thanks for any help.

Mike
aka: James Gannon
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    pending usually mean the validation of the payment has not been done. (either waiting to validated or been declined) the only ones that help is billing and they are off until tuesday as they only work finance hours

    mon- fri 9 am to 5 pm off on holidays.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Thanks Pegasus, that was the problem, I looked back and my stored credit card and the 3 digit code was wrong. I'm back in the game.

    Thanks,
    Mike
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