I recently bought this game on steam. To actually log into the demo was a bit challenging. After I paid for the game through steam I was afaced more hurtles! That's bad news that you should probably fix.
I'm running Vista with latest SP
I'm running steam and installing from them (started with the demo, then added the delux edition to my cart and checked out)
Steam said (in their little pop up window) that I would need to input my serial keys, and it was kind enough to even copy one of them to my clip board. I had no idea where to enter them though. I'm actually not sure exactly how I got it all straightened out, but in the end, I needed to:
-Get logged into my cryptic account through a web browswer
-Explore to
https://www.startrekonline.com/Activate
-Input my first serial key
-Input my second serial key
Anyway, hope this helps get things straightened out for the players and for the devs.
Snafooz with teh demo:
BTW, even though it's taken care of semi-automatically by steam... when running the demo through steam, I get prompted through the steam client that I need to input my serial key and stuff when I really need to just click "play," log in, and then click "Account" in the upper right corner of the launcher to log into the cryptic web server. Then the demo works.