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toutorial problems

SystemSystem Member, NoReporting Posts: 178,019 Arc User
when i make a new character, i go through the toutorial missions, and when its time to go to Earth, the game glitches at the loading screen, so i cant progress. help.
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Falcon123 wrote:
    when i make a new character, i go through the toutorial missions, and when its time to go to Earth, the game glitches at the loading screen, so i cant progress. help.

    Try checking the safe mode setting in the launcher options. Copy your dxdiag from system to device settings, and paste it into a post in this thread.

    To create a DXDiag report, follow these steps:

    1. Click "Start" menu, then click "Run"
    2. In the "Open" box, type: DXDiag (hit enter)
    3. If this is your first time running DXDiag, click "Yes" to launch the DirectX Diagnostic Tool.
    4. Click "Save All Information" to create a DXDiag report.
    5. Choose a name and location for the dump file (recommend desktop) and click "Save".
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
    Language: English (Regional Setting: English)
    System Manufacturer: Compaq Presario 061
    System Model: DQ081A-ABU S5290UK GB340
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz
    Memory: 1984MB RAM
    Page File: 634MB used, 3245MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)

    this?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    if you can not zip the file and attach then we need the information copy and pasted up through your audio devices.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    my fir4end has this trouble and his graphics options were upto high check they are at the level you choose still and try again.
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