if i try to start the game launcher simply nothing happens anymore...
even no "pls be patient"-window...
if i try to avoid launcher and start the game client directly log in screen is loading,
i may enter my PW, but then account server is not found...
right before this problem came up i had a game crash...
i´ve read about the nettest so i already let it run:
unable to allocate performance buffer
contacting nettest server..
Local IP: ...
Ping: 111.5 msec
Port: 80: 120 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 121 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 119 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 121 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 119 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 119 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 121 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 121 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 119 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 120 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 121 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 121 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 123 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
pls help me...
and...
pls explain every step as to a complete tech-noob...
Comments
Try downloading our small installer it will basically repair the launcher if it is having issues,
http://files.startrekonline.com/installer/star_trek_online_setup.exe
now - at least - i get the "trying to update launcher. Please be patient."-window...
but just after one try this window closes again and still nothing more happens...
STO is shown as active in taskbar, but simply launcher-window doesnt pop up...
(no, its not just minimized)
Hurm strange question but what language do you have windows in? Also is your IE up to date? Also make sure work offline on you IE is not checked.
but like one hour earlier anything worked fine with this setup,
then i was kicked from game while leaving a map and since then it doesnt work anymore...
Hurm well the launcher is dependent on IE components. Even though you do not use the browser I would make sure this is up to date.
6.0.2900.2180.xpsp_sp2_rtm.040803-2158
so now you have to tell me what version would be up to date
wow.. ie6? At LEAST ie7 would probably work. IE8 is the latest branch out publically.
since game worked since march without probs,
i´ll update IE and give a new feedback then...
Looks like IE 6, and we suggest IE 8.
Also if you are using wireless try connecting via a wired connection. Make sure your security protocols have exceptions made for STO, and if you made them in the past remake them. You can also try to bypass your router and connect to your modem.
and i checked that STO is nowhere blocked...
no difference...
as i said til that gamecrash everything worked fine...
is there any check and repair option or programm?
if so make sure there is no versions of the gameclient or startrekonline running in the task manager then try this
Launch your Champions/star trek Online Launcher. It will do the whole sit there on taskbar and tray with nothing showing.
Open up task manager (right click on task bar, select Task manager, or press ctrl+alt+del and select Task manager).
In task manager, minimize and then maximize said champions/star trek online launcher program through task manager (right click on the champs/star online application in the taskbar list.)
or download and run this
http://files.champions-online.com/ShowLauncherWindows.exe
this fixes a condition where the launcher is running but not displayed (it is actually off in some virtual window position)
This will bring the launcher window back to the main screen window position.
you are right, that was it!
awesome THX!!!
seems to be so easy sometimes