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I can not log in at all!!!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
For some reason everytime i try logging in to my primary account it tells me my password is incorrect. So i tried the whole password reset option on the website.. no biggy....except i NEVER receive an email telling me what to do next!!!! i have been locked out of my account since Sunday with no word or email about why? And i cant even open a freakin ticket because why? NO ACCESS TO MY ACCOUNT!

So i had to make this secondary account just post this on the forums! This is pretty riddiculous if you ask me. So does anybody have any ideas WTF im supposed to do to get my account back?

:mad: Thanks
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Jhotun wrote:
    For some reason everytime i try logging in to my primary account it tells me my password is incorrect. So i tried the whole password reset option on the website.. no biggy....except i NEVER receive an email telling me what to do next!!!! i have been locked out of my account since Sunday with no word or email about why? And i cant even open a freakin ticket because why? NO ACCESS TO MY ACCOUNT!

    So i had to make this secondary account just post this on the forums! This is pretty riddiculous if you ask me. So does anybody have any ideas WTF im supposed to do to get my account back?

    :mad: Thanks

    Can you post the display name of the account in question and I can look at whats wrong.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    display name is Khano@Khayno in game
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Ive gotta go to work in like 5 mins, but ill check this post when i get off. I appreciate any help you can give!

    Thanks
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I sent you a pm about this issue since it is of a more sensitive nature.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Sent you a PM
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Jhotun wrote:
    Sent you a PM

    Humm I still haven't received it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    my user handle is @hurt.locker

    Thanks Cryptic!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    my user handle is @hurt.locker

    Thanks Cryptic!

    But you are logged in with the proper account? Are you sure you have the same issue?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I am reinstalling Star Trek Online to see if it works. I am sorry for the inconvenience.
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