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Unable to Authenticate

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hey I know the servers are having issues at the moment and ye are sorting them out. Everytime today I try to log in it comes up unable to authenticate. This has happend before and it fixes itself eventually so im not worried. But is there anything I can do to get it to authenticate???lol Anyone else having this problem today?
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    It's been that way for me since they had to cancel that maintenance earlier this week.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    This is happening to me too was ok yesterday, hope they sort it out soon
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    just getting this message my self.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Unable to connect to game due to this error. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    <+Cryptic_isomorphism> it will be about 15 minutes of downtime on the account server, during which ogging in and crypticpoints stores won't work.
    <Cryptic_isomorphism> just an internal communication glitch that we didn't send out the proper notices on the forums etc, sorry about that
    Should be up any minute now :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Sleepkever wrote: »
    Should be up any minute now :)

    Great news :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    The Account Management system is currently undergoing maintenance. Please try again later.
    That's what the account here says. Having the same problem. Probably just maintenance.

    Nothing to see here. Move along now. ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    On the other hand, if everyone tries to log in at the same time...

    let's pray it doesn't re-overload the server.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Still does not work..........
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    let's pray it doesn't re-overload the server.
    Neh, they got that covered probably. Plus everyone who already was logged in could still play.

    In any case: It's up and running again, so you should be able to login again :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Still down:( Come on ive a new escort to build:P I switched form cruiser to escort and wow what a difference it made LOL
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    still getting this message
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Just checked, still unable to authenticate.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Sleepkever wrote: »
    Neh, they got that covered probably. Plus everyone who already was logged in could still play.

    In any case: It's up and running again, so you should be able to login again :)

    I should think so.

    Must be regional for logins working again. The news hasn't hit the Asian comm lines yet.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Tyron_Jara wrote:
    Still down:( Come on ive a new escort to build:P I switched form cruiser to escort and wow what a difference it made LOL

    Same here! :cool:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Central Eurpoen Time 12.30 still "unable the authenticate"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I should think so.

    Must be regional for logins working again. The news hasn't hit the Asian comm lines yet.

    Or the East Coast of the US.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Well, i haven't actually tried to login yet, just saw the login server going from "not responding" to "responding". It's possible they are still tinkering on it after a reboot.

    Guess we'll just have to wait a bit more then...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I imagine the constant pounding of people trying to log in isn't helping the server much either. Probably similar to a DDoS or something if there are enough players!

    How many players are there anyways? I've seen a few people in-game a few times now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    6:30 AM - Server status says up & functional, but its B.S. rofl. Its a dead duck atm. Server may be listed as up, but without the authentication working it may as well be down.
    "Idiots love to work":cool:
    Lilbooty@Diarmuhnd
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    5:35am here havent been able to log in for 30 minutes now "unable to authenticate"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Worked fine yesterday, but unable to connect today.

    'tis a shame, I've been away for a couple of months, and was getting back into the swing of things!

    Hopefully I'll be back in soon ^^
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I imagine the constant pounding of people trying to log in isn't helping the server much either. Probably similar to a DDoS or something if there are enough players!

    How many players are there anyways? I've seen a few people in-game a few times now.
    Well, the people who were logged in are still playing fine. I imagine the stress on the servers is much worse after a patch or something. And it usualy manages to handle that just fine :)

    As for the player numbers, no-one really knows. Cryptic once said "We'v reached our goal of 100k players" But thats the only official statement they have made, so there could be as many as a million.


    Someone in IRC Chat just said he could login, so I'd say give it another try ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I was finally able to authenticate. 3:38 am pst.

    And I'm in. Wewt.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I just got in. 6:40 Eastern time in the US.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I still can't get in so this problem is not over yet.:mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Sleepkever wrote: »
    Well, the people who were logged in are still playing fine. I imagine the stress on the servers is much worse after a patch or something. And it usualy manages to handle that just fine :)

    As for the player numbers, no-one really knows. Cryptic once said "We'v reached our goal of 100k players" But thats the only official statement they have made, so there could be as many as a million.


    Someone in IRC Chat just said he could login, so I'd say give it another try ;)

    Not bad. One more question to hammer you with... and I know, I should probably ask the devs. I play on the EU server. Would I see those on the US server as well?

    I should see about getting Cryptic to contract my company for some Asian-based servers for us expatriates and Aussies on this side of the Sol System.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    SCORE! Got it! Cheers, Cryptic!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Not bad. One more question to hammer you with... and I know, I should probably ask the devs. I play on the EU server. Would I see those on the US server as well?

    I should see about getting Cryptic to contract my company for some Asian-based servers for us expatriates and Aussies on this side of the Sol System.

    There is only ONE STO server for the entire world, so yes, anyone logging in from america you will see in the EU. If you add them to your friends list you will automaticly zone (most of the time) to their zone as well :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Sorry about that all there was some Account maintenance this morning. Any time there is maintenance scheduled it will always be on the main site for STO.
    Metallicus wrote:
    I still can't get in so this problem is not over yet.:mad:

    You may have a different issue can you submit a billing ticket?
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