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my key will not work

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I have just bought the star trek game but my product registration key will not activate I get the error that it dose not match a key what can I do to rectify this problem
thank you
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    where did you bought the game from? also double check what you are typing in. 5 and S G and 6 some times are hard to tell apart.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    that said what can I do to fix the problem and I do have an s in the registration.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    rob_g wrote:
    that said what can I do to fix the problem and I do have an s in the registration.

    What PegasusMD is trying to tell you is that try changing S to 5 or 6 to G and visa versa. These letters are very similar when they are printed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Thank you I will try that
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    there is one of two things I am getting old and aren't putting the key in right or there is a glitch
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    rob_g wrote:
    there is one of two things I am getting old and aren't putting the key in right or there is a glitch

    Private message me your details including key and I can see what we can do.
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