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Still a demo

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Got a problem i tried the demo on steam then i bought it on steam then i downloaded the game from ur WEbpage i went to my account and reedeemed my key and i put in my visacard info etc but at dashboard it still says i got the demo active also when i log into the game its still demo????
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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Jylland wrote:
    Got a problem i tried the demo on steam then i bought it on steam then i downloaded the game from ur WEbpage i went to my account and reedeemed my key and i put in my visacard info etc but at dashboard it still says i got the demo active also when i log into the game its still demo????

    Please remember that STO is a pay to play subscription based game. Even though you get 30 days free you still need to set up a subscription to play. On you account page under where it says Star Trek Online there should be a link for setting up a subscription. Adding a payment method and choosing a subscription are not the same.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Ok when i hit subscrition menu it wants me to go find a retailer but i already bought the game
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Jylland wrote:
    Ok when i hit subscrition menu it wants me to go find a retailer but i already bought the game

    I made a change try now.
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