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Account Error when i try to log in game help pls

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hello i bought 1 month of game time 1 week ago, i cancled my sub last night so it does not auto renew, i did pick the cancle option to carry of letting me play with remaining game time but when i try to log into the game via the patcher it just says account error contact billing and the server says offline in red, ive contacted billing and recived no help so far, why is this ? its as if i dont have a sub active but i do game card says active in green on my account page so why is this ?
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Gisborne wrote:
    Hello i bought 1 month of game time 1 week ago, i cancled my sub last night so it does not auto renew, i did pick the cancle option to carry of letting me play with remaining game time but when i try to log into the game via the patcher it just says account error contact billing and the server says offline in red, ive contacted billing and recived no help so far, why is this ? its as if i dont have a sub active but i do game card says active in green on my account page so why is this ?

    Someone is working on your ticket. You should get a answer soon.
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