So I go to log on today and cant. It says account billing error contact billing support. So I go check and it says suspended. Honestly have no clue why. Check all information including email address and it is all correct. No mail explaining. Have 2 real life friends who I play the game with 1 is in the same boat as me the other can log in. Only difference between the 2 of us who cant play and says banned is that we purchased cryptic points and and at one point or another deleted a toon. Is anyIone else having this problem? Is it policy to ban and give no explaination? Made a ticket and havent gotten a response called and got a automated message which asks you to leave a message and I did again no response. I like this game and was looking forward to playing tommorrow on my day off.
I am having the same problem. I am currently stuck on the cryptic launcher autoudate in just keeps trying to connect over and over. I also purchased cryptic points a couple weeks ago but only have 2 characters and havent deleted any. Hope this gets fixed very soon or my account will be closed to.
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In any case, I've seen your post in the sticky thread. Thanks!
oops Meant Suspended