Just wondering if someone can help me. I loaded the disk set up an account and the patch for 1.2 loaded. I clicked engage but the game never loads. I went through one of the posts troubleshooting guides to no avail.
Thanks for your help

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Prefentry SystemSpecs.Audiodriveroutput
Prefentry SystemSpecs.Audiodriverversion
Prefentry SystemSpecs.Audiox64checkskipped 0
Prefentry SystemSpecs.Computername OWNER-PC
Prefentry SystemSpecs.Cpucachesize 0
Prefentry SystemSpecs.Cpuidentifier "AMD64 Family 16 Model 4 Stepping 2, AuthenticAMD"
Prefentry SystemSpecs.Cpuspeed 3e+009
Prefentry SystemSpecs.Diskfree 916211486720
Prefentry SystemSpecs.Disktotal 987482812416
Prefentry SystemSpecs.Hassse 1
Prefentry SystemSpecs.Hassse2 1
Prefentry SystemSpecs.Isrunningnortonav 0
Prefentry SystemSpecs.Isusingd3ddebug 0
Prefentry SystemSpecs.Isvista 1
Prefentry SystemSpecs.Iswine 0
Prefentry SystemSpecs.Isx64 1
Prefentry SystemSpecs.Material_Hardware_Supported_Features
Prefentry SystemSpecs.Material_Supported_Features "SM20| SM20_PLUS| SM30| SM30_PLUS| SM30_HYPER"
Prefentry SystemSpecs.Nummonitors 1
Prefentry SystemSpecs.Numrealcpus 4
Prefentry SystemSpecs.Numvirtualcpus 4
Prefentry SystemSpecs.Nvidiasligpucount 0
Prefentry SystemSpecs.Osver0_Lowversion 1
Prefentry SystemSpecs.Osver1_Highversion 6
Prefentry SystemSpecs.Osver2_Build 7600
Prefentry SystemSpecs.Osver3_Servicepackmajor 0
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Prefentry SystemSpecs.Osver5_Hostversion 6.1.7600.16385
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Prefentry SystemSpecs.Videocardname "ATI Radeon HD 5400 Series"
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Comments
To create a DXDiag report, follow these steps:
1. Click "Start" menu, then click "Run"
2. In the "Open" box, type: DXDiag (hit enter)
3. If this is your first time running DXDiag, click "Yes" to launch the DirectX Diagnostic Tool.
4. Click "Save All Information" to create a DXDiag report.
5. Choose a name and location for the dump file (recommend desktop) and click "Save".
Zip this file and attach it to a post in this thread.
When you are creating a post there should be a button below the submit button to manage attachments.
Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may edit your posts
No Button exists for me? The above rules for posting must apply to me. Please note I pasted my posting rules from the sight above. It states that "I may not post attachements"? I do not know why it will not allow me to post them?
I Will have to look into that. But go ahead and paste in the System through sound devices off your dxdiag into a post.
System Information
Time of this report: 6/21/2010, 13:53:35
Machine name: OWNER-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: BK170AA-ABA HPE-210y
BIOS: BIOS Date: 10/26/09 16:01:30 Ver: 5.05
Processor: AMD Phenom(tm) II X4 945 Processor (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8184MB RAM
Page File: 2515MB used, 13850MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Enabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Radeon HD 5400 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68F9)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68F9&SUBSYS_21311462&REV_00
Display Memory: 3559 MB
Dedicated Memory: 500 MB
Shared Memory: 3059 MB
Current Mode: 1776 x 1000 (32 bit) (30Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Philips FTV
Monitor Id: PHL0000
Native Mode: 1920 x 1080(i) (60.053Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.0024 (English)
Driver Version: 8.732.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/4/2010 21:18:36, 584704 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BB9-11CF-CA77-3B01BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68F9
SubSys ID: 0x21311462
Revision ID: 0x0000
Driver Strong Name: oem56.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_EvergreenC:8.732.0.0:pci\ven_1002&dev_68f9
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: ATI HDMI Output (ATI High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtiHdmi.sys
Driver Version: 7.11.0000.7700 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/19/2009 02:30:56, 123408 bytes
Other Files:
Driver Provider: ATI Technologies Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Try updating to the most current drivers which were released 6/16/10. There were some oddities to the previous driver set. Also if that doesn't correct it I would suggest trying safe mode in the launcher options.