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Bought the game but it won't accept my product key

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Bought the game but it won't accept my product key do i still have pay subscription even though i bought the game?

an one other thing the free trial i need to know what i am allowed to do an what i am not allow to do

i also have this game install on 2 computers on my newer computer it is not downloading right can you help me fix the problems ?
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Bought the game but it won't accept my product key do i still have pay subscription even though i bought the game?
    other than check your typing the code exactly as it appears id suggest contacting support
    and yes once youve entered your code you need to enter your credit card details or details of a gametime card, as with all mmogs payment will not be taken for the next month untill your free 30days expire
    an one other thing the free trial i need to know what i am allowed to do an what i am not allow to do
    restrictions on the trial account are
    Cannot play beyond level 3, or access missions other than "Stranded in Space", once outside of the Federation Tutorial Episode
    May only create two Federation characters.
    Cannot move to any instance/map that is not related to the Tutorial or the "Stranded in Space" mission.
    Cannot send a friend request or team/fleet invites (but can receive and accept them).
    Cannot send in-game tells except those on the friends list (but can receive all tells).
    Cannot trade player-to-player, send items via mail or use The Exchange (Auction House).
    Cannot participate in zone chat
    http://www.atari.com/support/kb/3276
    i also have this game install on 2 computers on my newer computer it is not downloading right can you help me fix the problems ?
    no idea why it wont download without more info than it wont work, whats happening or whats not happening are you seeing any errors? note: check interenet explorer is not set to work offline

    if the games already installed and patched correctly on one pc just install on your new machine then copy from the working machine to the new, just makseure you copy and replace to the location where it is installed
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