I've decided to re-subscribe to STO, but after choosing the PayPal option and "successfully" reactivating my account, my status has been "Customer Pending" since 2PM yesterday and i am unable to log in.
I've opened up a ticked under number 882356 but i figured may as well post here.
Anyone else had this problem? Can i change my subscription to credit card instead and also avoid getting charged twice? (I've checked my PayPal account, and it doesn't look like any transactions took place yet - i'm pretty sure that's why my account isn't active yet)
It can take up to 24 hours for a Paypal payment to go through, depending on how your Paypal account is set up, which options you have enabled, the funds available, etc.
Well, it's been over 26 hours now, and the account is not yet activated. I have changed my subscription to a credit card, and it was activated instantly.
There is obviously a transaction problem between Cryptic and PayPal, since i use PayPal for my other mmos, and have never had this kind of problem. I hope this problem gets fixed so that other subscribers don't have problems.
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There is obviously a transaction problem between Cryptic and PayPal, since i use PayPal for my other mmos, and have never had this kind of problem. I hope this problem gets fixed so that other subscribers don't have problems.