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Crashes and Tickets

SystemSystem Member, NoReporting Posts: 178,019 Arc User
My game is crashing, I can play about half an hour and then it will crash in various situations and my computer instantly shuts off. I'm playing on a Dell XPS Laptop running Vista and I've tried updating the video drivers.

I also tried creating a new tech support ticket and was not able to on either firefox or internet explorer. The links didn't work.

Any help would be appreciated.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    to create a ticket you need to do a search first. Then the link to create a new ticket will show at te bottom of the search result window.
    Also since you are using a laptop it is likely your cpu is overheating as the game uses the cpu more than other games. try monitoring the temputres of the gpu and cpu while you play . post results and also a dxdaig report posting would help
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Thanks, I've decided to upgrade to windows 7 and see if that solves the problem, if it doesn't I'll try monitoring the temperature and post some of my dxdiag. My laptop shouldn't have any trouble running the game though, it's had this problem before but I can't remember why and it's a pretty good laptop.
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