hi i payed for a month over paypal about 3 - 4 hr's ago now and i cant seem to log into the game
it keeps comming up with Account Error, please contact Billing support
i know i made the payment coss after i hit the pay button it took me back to the dashbored on sto website
and i allso got a e-mail saying
This email is to confirm that you have reactivated your !sub_name subscription.
but my account seas
Recurring 1-Month PENDINGCUSTOMER
Subscribed For: 30.00 days
i have put a ticket in well over 2 hr's ago maby 3
and im getting kinda bored waiting for a reply >.<
Paypal transactions can take up to 24 hours to clear depending on your bank and how your Paypal account is setup. Unfortunately there is nothing we can do to speed up this process.
ane chance u can see if the payment has been made corectly ? as i havent made a payment online for a long time and i want to make shure i dont it right seeings last time i payed online it didont work propally
ane chance u can see if the payment has been made corectly ? as i havent made a payment online for a long time and i want to make shure i dont it right seeings last time i payed online it didont work propally
As soon as the system sees the results, you will know (either it will show you can play or that you were declined). If you have further questions about billing issues please file a ticket with the billing support team as we cannot assist with them here.
Cryptic, your Paypal interface also needs to be updated to allow credit card transactions through Paypal. I like using that feature, especially when I don't want my CC # to reach the merchant. Your interface does not allow this.
Im having a similar problem i payed with a visa(UK) debit card and it says on my account details that my subsrciption is active, however the launcher wont let me play and it says 'Account error, contact billing support' Ive submitted a ticket but i was hoping someone here my know of any way to fix this.
Comments
I've since paid for a 1 month via my card, which removed the 3 month I was trying to pay for via PayPal.
I've also submitted a ticket. Doubt anything will come of it.
TRIBBLE that sux
well its been 4 days (for me on the dot) now and still nope
I have some one in billing looking in to this for you.
Subscriptions
* Recurring 1-Month ACTIVE
Next Billing Date: Jun 10 2010
PayPal Subscribed For: 134.09 days
Change this subscription
So, ¿its going to be charge on the 10 of june? I dont get this...
Thanks