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STO crashes the PC shortly after Loading-Screen

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hi folks,

i updated my nvidia-graphic-driver yesterday (197.45). today, i tried to start STO. shortly after the loading-screen an right before the character-screen my PC is completley shut-off. this happened twice already. does anyone know how to handle this?

thanx,

Seb
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    knowing nvidia its probably a problem with the newest drivers. do you still get the same problem if you reinstall the drivers you had previously?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    knowing nvidia its probably a problem with the newest drivers. do you still get the same problem if you reinstall the drivers you had previously?

    Can you post a DXDIAG as well ?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Can you post a DXDIAG as well ?

    here are the first dxdiag entries. the game worked fine before, though i'm about to buy a new graphic card soon and increase system-memory ....

    System Information
    Time of this report: 6/4/2010, 14:11:27
    Machine name: SEBASTIAN-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
    Language: German (Regional Setting: German)
    System Manufacturer: MSI
    System Model: MS-7250
    BIOS: Default System BIOS
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ (2 CPUs), ~2.0GHz
    Memory: 2048MB RAM
    Available OS Memory: 2048MB RAM
    Page File: 1042MB used, 3052MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 64bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce 7950 GX2
    Manufacturer: NVIDIA
    Chip type: NVxx
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0294&SUBSYS_22141682&REV_A1
    Display Memory: 1255 MB
    Dedicated Memory: 504 MB
    Shared Memory: 750 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: LG L1750B(Digital)
    Monitor Model: L1750B
    Monitor Id: GSM4407
    Native Mode: 1280 x 1024(p) (60.020Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvd3dum
    Driver File Version: 8.17.0011.9745 (English)
    Driver Version: 8.17.11.9745
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 4/4/2010 00:55:31, 11906664 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-41D4-11CF-2353-1F021FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0294
    SubSys ID: 0x22141682
    Revision ID: 0x00A1
    Driver Strong Name: oem22.inf:NVIDIA_SetB_Devices.NTamd64.6.0:Section001:8.17.11.9745:pci\ven_10de&dev_0294
    Rank Of Driver: 00F62001
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    alright. I installed the 197.25 nvidia driver AND had a feeling of updating the realtek-driver to the latest version. after this and the new season patch, I managed to get into the game.

    BUT, if i enter a system, the pc will again shut itself down. what is going o here? can anyone help me out?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    What are your graphics setting set at? Keep in mind that your video card is just slightly above the minimum system requirements so try running the game on the "low" settings and see if that changes anything.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    I had a similar issue but not when entering a system. I had to uninstall all of my graphic card’s information, the drivers the card itself even the folder it came in and reinstall from there. I too had a nvidia, but I am running a laptop. It still tells me that I need to update my graphic card but the game runs fine now.
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