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Transferring my STO Game & Account

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hey guys, I was wondering if it was possible to transfer my STO game & account to another computer. I have the game currently running on my laptop but I recently bought a desktop PC with a better graphics card so I wanted to play the game on the new PC. If it is possible, what do I need to do?

Thanks everyone!!!!

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    xxLuDaxx wrote:
    Hey guys, I was wondering if it was possible to transfer my STO game & account to another computer. I have the game currently running on my laptop but I recently bought a desktop PC with a better graphics card so I wanted to play the game on the new PC. If it is possible, what do I need to do?

    Thanks everyone!!!!

    yes all you do is install the game, run it, and log in.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Yes, just copy from disk or download it and run with you username and password as normal.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Hmmmmm I tried earlier to install the game disc but it says that the product key was already in use...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    xxLuDaxx wrote:
    Hmmmmm I tried earlier to install the game disc but it says that the product key was already in use...

    you shouldn't need to put in the product key, you just install it from the disk, the product key is tied to your account, so all you have to do is log in.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Oh ok... I'll give it a try tomorrow after work... THANKS!!!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    When moving between systems, remember there are 2 items:

    (1) the game "Client", which can be on any system. That is what you download and/or install from disk. The game client is the same for everyone, and can be on any computer.

    (2) the service account. this is where you register on www.startrekonline.com, and is where the registration key is entered. The account resides at the site server, and is never "reloaded". Once the code is entered and your account is activated, it is done.
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