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Canceled Sub but money was still taken from account

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hello,

I've sent in a ticket about this but thats taking to long.
sorry not another rant about the game, as i enjoy it just have money issues at this time.

I canceled my account and CS Champs have still taken the money out of the account, even tho they have taken it out they have not updated my STO account.

Anyone esle had this problem?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I can't help you, but I will say remove your credit card(s) from your account details.

    You should do this on every MMO you leave, that way they cannot charge you for anything ever again. Accentually or not.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    One other thing, use a real credit card and not a debit card. If you used a real credit card you could dispute the charge.

    R-R
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    One other thing, use a real credit card and not a debit card. If you used a real credit card you could dispute the charge.

    R-R


    i have put a return claim in with my bank so i'm hoping something will come of it.
    been bumped upto tier 2 in the issue and its only taken 3 days to get a reply
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