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Launcher Crash with Holodeck Patch atemp!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
My Problem is, i cant get in to STO, because my Launcher is Crashing at a Holodeck Patch Atemp! The Tribble Shard is Working 100% fine! But i dont want to Play the Test Shard! Someone got any Clue? Thx!
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    not without any more information. Exactly what error message is been dispalyed on the crash (if any) ?
    Any entries in the crash, error, shutdown log files. OS and which directory is the game installed in?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    There is no Error Message or any kind of Crash Log. Its the Launcher. Its Bug. And the Live GameClient.exe is bug too. The Launcher is not able to Force Verify the Files, because its crashing. By-pass the Launcher isnt working, because the Live Gameclient.exe is crashing too. its my 4th clean installation. The Test Client and the Patch atemp is fine and working. The Live Stuff, not. Is there any Data to copy and switch? Any Clue?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Try deleting your Cryptic Studios/Star Trek Online/Live folder and let it resync.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Ok. Found some Crash and Error Reports. I Post everything i see:

    Crash Report:

    100515 12:08:51 1 MasterControlProgram[1]: Shutting down: C:\src\Core\CrypticLauncher\patcher.c(100)


    Alert Report:

    100515 19:03:07 3 [1]: [1]: TriggerAlert(\r\n{\r\n\tKey Logging_Failed\r\n\tString <&At least one log write failed. Filename: (pcl.log). Possible windows error: (Zugriff verweigert\\r\\n)&>\r\n\tLevel CRITICAL\r\n\tMostrecenthappenedtime 327265387\r\n\tContainertypeofobject CRYPTICLAUNCHER\r\n\tIdofobject 1\r\n\tContainertypeofserver CRYPTICLAUNCHER\r\n\tIdofserver 1\r\n\tMachinename Silverdragon\r\n\tAlertuid 1\r\n\tAlertuidstringed 1\r\n}\r\n)

    100516 04:13:47 2 [1]: [1]: TriggerAlert(\r\n{\r\n\tKey Logging_Failed\r\n\tString <&At least one log write failed. Filename: (force_verify.log). Possible windows error: (Der Vorgang wurde erfolgreich beendet.\\r\\n)&>\r\n\tLevel CRITICAL\r\n\tMostrecenthappenedtime 327298427\r\n\tContainertypeofobject CRYPTICLAUNCHER\r\n\tIdofobject 1\r\n\tContainertypeofserver CRYPTICLAUNCHER\r\n\tIdofserver 1\r\n\tMachinename Silverdragon\r\n\tAlertuid 1\r\n\tAlertuidstringed 1\r\n}\r\n)

    100516 04:23:43 2 [1]: [1]: TriggerAlert(\r\n{\r\n\tKey Logging_Failed\r\n\tString <&At least one log write failed. Filename: (force_verify.log). Possible windows error: (Der Vorgang wurde erfolgreich beendet.\\r\\n)&>\r\n\tLevel CRITICAL\r\n\tMostrecenthappenedtime 327299023\r\n\tContainertypeofobject CRYPTICLAUNCHER\r\n\tIdofobject 1\r\n\tContainertypeofserver CRYPTICLAUNCHER\r\n\tIdofserver 1\r\n\tMachinename Silverdragon\r\n\tAlertuid 1\r\n\tAlertuidstringed 1\r\n}\r\n)

    Error Report:

    100515 19:03:07 1 [1] ESC : xferWriteFileToDisk failure (H:/Cryptic Studios/Star Trek Online/Live/.patch/StartrekClient.filespec):\nCould not rename file that could not be overwritten (H:/Cryptic Studios/Star Trek Online/Live/.patch/StartrekClient.filespec)\nDer Vorgang wurde erfolgreich beendet.\r\n\nconnected



    thats all
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    There are two main causes of those errors. 1) You have a hidden copy of the launcher running somewhere. A reboot will fix this %100 of the time. 2) File system corruption. Run a chkdsk and see what it says.
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