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Windows 7 64bit Gameplay Issue

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Does the game not work on the 64bit version of the Windows 7 Platform? My RAF buddy downloaded, installed and patched without a problem, but the game fails to launch from the launcher window. An error message appears that says the application cannot be launched, and then the launcher closes.

Has anyone else experienced this issue? If so, what corrective action have you taken to overcome it?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Before I switched to Linux I was running windows 7 x64 and STO worked just fine, try running under admin privileges.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I don't really know how to fix your problem, but I run STO just fine on Win7 64 bit. Have you tried "Run as Administrator" ?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    He was totally posting for me! I downloaded it last night and woke up this morning.. did the patching then tried logging in and got the error. Tried logging in a Admin. and also changing the version of windows I ran it in. I pretty much tried everything. My computer is brand new just got it about 2 weeks ago. Going to try re-downloading and re-installing.. my husband is at work otherwise he would be figuring this out for me! :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Zoltariel wrote:
    He was totally posting for me! I downloaded it last night and woke up this morning.. did the patching then tried logging in and got the error. Tried logging in a Admin. and also changing the version of windows I ran it in. I pretty much tried everything. My computer is brand new just got it about 2 weeks ago. Going to try re-downloading and re-installing.. my husband is at work otherwise he would be figuring this out for me! :)

    This is a true story.

    Also, she's pretty. C'mon boys, help the pretty girl out!

    As incentive, she bakes THE best oatmeal cookies you ever did eat!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    So what directory did you install it in??? There's a known issue with Windows 7 and installing games in the '\Program Files' directory
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    It's in the users\public\games directory, as it should be.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Excatly what did the error say(the exact message). Also look ing the game directory at the crash, error, shutdown logs for entries. (post the last few lines around time of crash.)

    Can you run dxdaig report and post the results.

    running as admin means right clicking on the laucher.exe(should be startrekonline.exe) and gameclient.exe in the game directory and selecting run as admin
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    In the process of downloading it.. I wasn't going to but decided I would anyway. (really want to try this game) If I get another error I will post back with exactly what it says.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    It is working now. All i did was download and install it exactly the same.. not idea. *shrug* But thanks for the feedback. ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Zoltariel wrote:
    It is working now. All i did was download and install it exactly the same.. not idea. *shrug* But thanks for the feedback. ;)

    I can haz cookies nao?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Yes what kind? ;)
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