I've only just started this game, but haven't had a problem until I got to the point where I have to go to Sol. Once I got to the Sol load screen, things stopped altogether. I've tried on several occasions to get this stage loaded, but with no success. The first time, it was taking forever and I had to leave and run an errand, I came back to find it had loaded, but i was afk too long and got disconnected from the server. the second time I tried it, I sat there for 45 minutes watching this thing go at a snail's pace before losing my patience and turning it off. Finally, last night, i was determined to make it through this load, but after 3 hours, I gave up again and am seriously doubting I'll ever pay for the subscription on this game. It's only my second day and I already hate it due to the fact that I'm so stuck on this one load screen. Is it common to have such a load time on Sol? What are some of the probable causes to this problem? I have and play Champions online with no problems. I don't think it's a video card problem, I play MW2 and other games with no hesitation whatsoever in my system. Thank you for your guidance in this situation.
I've seen a number of people experiencing this issue before, namely with the Sol system. I haven't experienced the issue myself, so I couldn't tell you how to go about this but I'll throw a couple of suggestions out there anyway. Also, for future reference you might have better luck with support issues like this by posting Here.
Have you tried lowering your in game video options?
...or "Force verify"ing the client via the patcher?
EDIT: Also, it would help to know what kind of hardware you are using to play.
WOW, and thank you! I tried the "force verifying" trick and it worked the first time! The load time was still a little long, (around 3-4 minutes) but very acceptable compared to my earlier results. Thanks again for your response and solution. I will now go and try the other possible solutions you have given in order to streamline it further. It is a good sign when the community of a game is as helpful as this.
Comments
I've seen a number of people experiencing this issue before, namely with the Sol system. I haven't experienced the issue myself, so I couldn't tell you how to go about this but I'll throw a couple of suggestions out there anyway. Also, for future reference you might have better luck with support issues like this by posting Here.
Have you tried lowering your in game video options?
...or "Force verify"ing the client via the patcher?
EDIT: Also, it would help to know what kind of hardware you are using to play.
EDIT EDIT: I found a post with someone having the same problem: http://forums.startrekonline.com/showthread.php?t=154643&highlight=Sol+load+time
Try lowering your world texture detail under video options and give it another shot.