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What is the Arc Client?
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Hi Quick Question

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hi guys, I've told my friends to download the trial through steam to see if they like it. They both have but are both having trouble logging in. It keeps coming up account error and they don't know what to do. I never had this problem as I didn't download it through steam and I was taken to this website for it to tell me my account will be a demo account.

They never got that and I'm wondering it that has something to do with it.

Any help would be great cause I really can't think of anything else to tell them to do.

Thanks in advance.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Send them a referral via this page here.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'm still running on a demo account myself. I plan to pick this up tomorrow. Will that still work?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'm still running on a demo account myself. I plan to pick this up tomorrow. Will that still work?

    After you pick it up, then it will work, also if you get the CE version of the game then it comes with three cards for 5 days of play.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I see, but how do my frineds make their account as a trial account? I can't get my head around it. I had no problem doing it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Hmm I'm not sure. it should be the same, maybe they are doing something else wrong.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Yeah, I thought that too that it should be the same, I was taken to a website during installation which let me activate my demo account. No idea what to do, lol
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Yeah, I thought that too that it should be the same, I was taken to a website during installation which let me activate my demo account. No idea what to do, lol

    Did it give to a code to enter in, if that is the case then they should have to enter that in. I know the referral gives you the code, so you would have them redeem it HERE

    the referral only works when you have the full game, which should be tomorrow. right?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Nah they didn't get any code from Steam.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Nah they didn't get any code from Steam.

    Steam is a messed up server. ( don't get me wrong I use it, but not for STO) it had problems when the game launched, and it still has problems. nothing to do with STO it's more to do with steam.

    Tell them to go HERE, and follow the instructions. it should be able to help them out.
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