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STO computer crash error

SystemSystem Member, NoReporting Posts: 178,019 Arc User
So I reactivated STO to help a buddy with some end-game content. Every time I log in, the game lets me play for like ... 15-20 minutes, then my monitor goes black (as if it's not getting a signal) and the machine freezes. Every once in a while, the sound loops. I thought it was a problem with my on-board sound card (Realtek), so I bought a new card of a different brand, and I'm still having issues. My system specs are:
Intel Core 2 Quad 2.4 GHz
4 gig RAM (though XP only sees 2.5)
Nvidia GeForce 9600 GT
Gigabyte G41M-ES2L Mobo

Is anyone else having a similar issue? I've checked all my drivers and updated them all. This is the only game I'm having trouble running.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    what's your operating system? where is the game installed?

    for vista/7 the install directory should be:

    "C:\Users\Public\Games\Cryptic Studios\Star Trek Online.exe"

    for xp it will be:

    "C:\Programme Files\Cryptic Studios\Star Trek Online.exe"

    if this isn't your install directory, there may be missing files which have been installed/patched to their default locations instead of to your custom directory.
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