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Unable to play demo

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hey, I downloaded the free trial via Steam.

Long story short - when I log in, it says "account error, please contact billing support" and says that the server is down in the top right corner, despite saying it was up before and while logging in.

I just want to play the damn demo - how do I make that happen? :S
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Hey, I downloaded the free trial via Steam.

    Long story short - when I log in, it says "account error, please contact billing support" and says that the server is down in the top right corner, despite saying it was up before and while logging in.

    I just want to play the damn demo - how do I make that happen? :S

    nvm, I seem to have fixed it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    what did you do to fix it? i'm having the exact same problem.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    you have to register for demo acces with your account here http://www.startrekonline.com/user/f..._start/Cryptic
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    That link just re-directs to the main page. I cant figure out how to submit a ticket either. I click the links and nothing happens. I was hoping to try this game but that seems impossible. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    You need to try clicking on that link in IE. it appears there is a problem activating if you use other browsers like Chrome
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    PegasusMD wrote:
    You need to try clicking on that link in IE. it appears there is a problem activating if you use other browsers like Chrome

    I am on IE and I still go to the front page when hitting that link.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Same issue here, tried IE as well redirects to main page
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Same problem as above with IE and Mozilla, don't want to create trouble ticket incase untolled others already have. Any one got information relating to this prolem or a possable solution?

    Found Solution: http://forums.startrekonline.com/showthread.php?t=156911
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Zaesar wrote: »
    Same problem as above with IE and Mozilla, don't want to create trouble ticket incase untolled others already have. Any one got information relating to this prolem or a possable solution?

    Found Solution: http://forums.startrekonline.com/showthread.php?t=156911

    Thanks mate!
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