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Problems trying to purchase C-Points

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Not sure if this has been mentioned, i tried looking for any posts about this but was unable to find one, but i tried to purchase some C Points yesterday and my payment method (the exact same one used to buy my lifetime acct) was declined. So, i tried deleting my card and re-adding it, and it was declined. So, i tried adding a different card. Declined. When i looked at my acct today, both cards are listed. So, i tried to purchase the points today and both cards said "Payment Method Declined". Any one else having the same problem or know why i'm having this problem? And yes, both cards are valid. Any help would be greatly appreciated, thanks!
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    any ideas?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    There have been ongoing issues with payment methods, both in C-store and for subscriptions.

    Cryptic are working on the problem, but this will be most likely solved in a few weeks to months.

    Are you using a pre-paid card (such as a visa electron) or a credit/debit card? and where are you located?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'm using a Credit/Debit card. I'm wondering if the reason it's not working is cause my address is a military APO overseas.
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