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Account Error on Demo?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hmmm.

Installed fine.

Launcher says "PATCH" but at the bottom it says "Account Error".

I've confirmed my login and account are working (I'm posting on it).

Any suggestions?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    It is likely that the activation page did not load during your account creation or client boot up. You can manually activate your account for the demo at http://www.startrekonline.com/user/free_demo_start/Cryptic After that you should be able to login, patch, and play.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Yep, that worked. Thanks!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    This worked for me as well. My only suggestion is to post this on your demo page, as others are certain to have this problem. . .
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    This worked for me as well. My only suggestion is to post this on your demo page, as others are certain to have this problem. . .

    That would definitely be a step in the right direction but I'd guess that it won't happen until tomorrow at the earliest due to the weekend. That's my best guess why it hasn't already been updated since I'm sure support has received at least one ticket about the issue.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    worked great for me. thanks:) Bit strange that they didn't bother mentioning that in the demo signup process...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Thank you very much! I have been having this problem since I registered yesterday, figured out I have to sign up somehow but for the life of me couldn't find any sort of sign up page on the site.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Thanks for the solution!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    WLlama wrote: »
    It is likely that the activation page did not load during your account creation or client boot up. You can manually activate your account for the demo at http://www.startrekonline.com/user/free_demo_start/Cryptic After that you should be able to login, patch, and play.

    This worked for me!
    I was having all kinds of problems and came within seconds of giving up.
    Thanks WLlama!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Thank you so much for this, works fine now really aprreciate that but I think Cryptic need to sort this out cause honestly not many people are going to keep trying, before they walk away and say TRIBBLE it.

    But once again thank you for the solution.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Thanks for the advice, I've now got my trial downloading :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Thank you, this link fixed the "Account Error" for me aswell and the demo is patching now. :)

    http://www.startrekonline.com/user/free_demo_start/Cryptic
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Same problem for me too. Link fixed. Couldnt find any reference to this on the cryptic site, even the forum search didnt pull anything meaningful - google did the trick though.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Hello,

    i've played and activated the demo and now a buddy has send me a Buddy-Key that i've activated an now i still start the demo :mad: How can i chance this to Play the Buddy-Key...

    MS
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Hello,

    i've played and activated the demo and now a buddy has send me a Buddy-Key that i've activated an now i still start the demo How can i chance this to Play the Buddy-Key...

    MS

    same problem
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2010
    Fettzwerg wrote: »
    same problem

    Stacking Demo keys and buddy keys on the same account does not work. The restricted play time is for you to test the game to base an opinion on it. If you would like to continue to play please get a retail key and set up a subscription.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    WLlama wrote: »
    It is likely that the activation page did not load during your account creation or client boot up. You can manually activate your account for the demo at http://www.startrekonline.com/user/free_demo_start/Cryptic After that you should be able to login, patch, and play.

    Cheers for that solution. I was about to give up and uninstall this. :] Thanks again mate.
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