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Referral issue: Firefox can't find the server at qa.startrek.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
So one of my referrals is having issues connecting with the links in the invite I sent her. None of the links are working, and she's getting the following error...

"Firefox can't find the server at qa.startrek."

I suggested she try it through Internet Exploiter. "Internet Explorer cannot display the webpage"

Any thoughts in this side?

:confused:
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Same for me :/
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Anyone able to give more feedback on this? I've got someone playing who had to use the 10 day key from my Collector's Edition just to patch the game. She's playing now, and I'm not getting Referral credit for it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Im having the same damn issue with one of mine on both fire fox and internet explorer.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    And now I've missed out on a referral, because my friend can't use the code I sent her because she already "activated" it with the other code I gave her months ago.

    She only used it now because she wanted to try the game, the links I gave her weren't working...

    ARGH...

    I'm really ticked that I just missed out on, what could be, my only referral I'll get for this thing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I forwarded this thread to the web team so they can investigate. What URL is she seeing these bad links on?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Expired Comment
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    coderanger wrote:
    I forwarded this thread to the web team so they can investigate. What URL is she seeing these bad links on?

    Thanks, man. I'll get more info from my Referral and pass it along.

    Hopefuly, I'll be able to get credit for the referral.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    For what it's worth, the RAF mail my mate received also has "dead" links - the one to the website works but the links for getting a code, downloading, etc all just spawn blank windows. He's running Explorer and we tried off an XP, Vista and 7 machine... :confused:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Apparently for a short while on Friday we sent out emails with the links to our internal server. Just replace qa.startrek with startrekonline.com and it should work fine. Sorry for the inconvenience.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    coderanger wrote:
    Apparently for a short while on Friday we sent out emails with the links to our internal server. Just replace qa.startrek with startrekonline.com and it should work fine. Sorry for the inconvenience.


    Okay, so what about the friend who's links didn't work, and used another code to get it going? The reason she started using the code was to help me out with the referral and see if she liked the game enough to play.

    Have I just lost this referral, or can something be worked out?
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