test content
What is the Arc Client?
Install Arc

error registering

SystemSystem Member, NoReporting Posts: 178,019 Arc User
my friend just told me he has tried at least 50 different handles and they all say handle taken even crazy stuff like farty mcfartikins was taken is this broken?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    The account and the handle need to be unique - although he's trying different handles, has he tried using different account names as well?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    ill tell him to try that thansk for your quick response
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'm betting it's probably the same thing that has been happening to my little brother for the last couple of hours. Destra please check your pms. I responded to your response. And included jpegs of the problem at hand.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Try the following while I continue to look into it further:

    * Clear cache
    * Delete cookies
    * Try a different browser such as internet explorer

    BTW - I just stole tip26. Sorry if you wanted that for your account name. :)

    Registration is working OK on my end. Very strange!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    GM_Destra wrote:
    Try the following while I continue to look into it further:

    * Clear cache
    * Delete cookies
    * Try a different browser such as internet explorer

    BTW - I just stole tip26. Sorry if you wanted that for your account name. :)

    It's cool man I got about a dozen others standing by. lol
    GM_Destra wrote:
    Registration is working OK on my end. Very strange!

    Still very strange, just tried it on IE and no luck. As for Clearing the cache and the cookies... that was the first thing I tried before coming to the forums and trying to look for help. Very odd indeed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Ok, still looking into it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    he got it thanks one more quick question how long does he have before he needs to buy the game so i get the bonus is it only this weekend or is it longer?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Great!

    You get the tribble when he buys retail, and the Bridge officer after he has been signed up for a month. I don't believe there is a time limit as to when he needs to buy it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'll try again in the morning to see if it all that it needs is time. Also as another note I tried registering for my brother on three different computers... no luck on any of them. Maybe it has something to do with the computers all sharing the shame internet hub or something, I don't know. This whole issue has just left me drained and a little depressed that I wasn't able to figure it out... and I'm the family's IT guy.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    The refer-a-friend thing isn't working for me. Friend bought a game/registered/etc and it shows my 'refer a friend' was cancelled. I submitted a ticket.



    Roark
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Six hours later, still no luck. :(
Sign In or Register to comment.