I Have the game and i have and acount but how do i get to play the demo that have just been open? Sorry for being confused :S I seem to have truble finding my way around.
I keep trying to logon my acount but it says Account error, please contact billing support

What am i doing wrong to get in ?
Comments
There seems to be some confusion in this thread about the demo vs. welcome back weekend since both came out simultaneously.
The demo offers you unlimited time to play through the tutorial, one followup mission, and hang out in Sol. Chat options are severely limited and all other missions/systems are blocked. No retail key is required to play.
The welcome back weekend is a three day event allowing previous retail customers (a retail key MUST be activated on the account) to try out the changes in an attempt to entice them to come back and subscribe. AS far as I know, it has no boundaries on the content except for the closing time on Monday.
The purpose of these things is to bring more players to the game who didn't try it out at launch, and unfortunately you pretty much just told those players the game sucked.
If you never had an active account with a retail (purchase game) key then you needed to download the demo client.
as part of the install it take you to a site to activate the demo account. On some installs that link to the activate key page is not happpening. Reinstall on some corrected that.
Try this link for the demo activation (will not work if you have a retail key already applied to the account) : http://www.startrekonline.com/user/free_demo_start/Cryptic
For GOD's sake, STICKY this to the TOP.
Thanx very much, now its working fine!
Best regards from Brazil
When i D/L the DEmo it had bad files from the cryptic server i tried numerious times to patch fix them
Via the Verify
After many crashes.. I DEL the Demo and hit set up when it came to the register [as i already have a cryptic/atari accout for another game i recived this error [Your account does not qualify for the demo.]
But it continues the install and the Launch comes up
When I hit the quick launch it Shows an earlier version of the launch client 24a.9 i believe
Then it shows its going to D/L 11 GB of files
this is what we had to do in Open Beta.