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Great In game Support

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Thanks STO, I have had a few issues in-game and submitted a few bug reports. The bug report are replied to by and automated message and then updated by a CSR rep or a GM, each time this has been timely and prompt this is an amazing thing to see in an mmo, most disregard thier players and take weeks not hours to reply to a player GM request.

I would Like to say thanks, your customer support is the best I have seen in a long time in a mmo.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I'm surmising that this is a sarcastic post?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    OP sarcasm or not, I really am appreciate of the quick responses I've received from the support team. What few times I've had trouble, they have addressed it quickly and professionally.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Now you really ARE being sarcastic....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Darth_Data wrote: »
    Now you really ARE being sarcastic....

    Nope. Completely serious. :cool:
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