I just bought a life sub, because i was under the impression with the big 300 buck bill, i would be able to play the borg, after i sent payment i found out other wise, due to the public in game chat they were saying to pomo was still the same, however after payment i logged in and no borg, so is there a way to receive a refund? Please respond if anyone knows the process i need to follow to request one if its possible! Thanks all for your time!
You don't get to play as the Borg. You get to play as a Liberated Borg, which is available as both a Federation and a Klingon species (though only Human or Klingon under their respective empires). I'm not sure if that was only limited to lifers who purchased before the game went live or not, though.
You don't get to play as the Borg. You get to play as a Liberated Borg, which is available as both a Federation and a Klingon species (though only Human or Klingon under their respective empires). I'm not sure if that was only limited to lifers who purchased before the game went live or not, though.
Actually no - the Liberated Borg was a perk for the people who bought an LTS before the game was officially released.
To the OP: As for the procedure - call their billing department; or open a ticket with Billing from your account on the main website. However, I guess you didn't read the text on the page (I did, bit again, I'm happy with my LTS honestly); that states 'Purchase is not refundable". That said, they have refunded LTS before so they may do it for you, but legally, they aren't obligated.
Comments
Actually no - the Liberated Borg was a perk for the people who bought an LTS before the game was officially released.
To the OP: As for the procedure - call their billing department; or open a ticket with Billing from your account on the main website. However, I guess you didn't read the text on the page (I did, bit again, I'm happy with my LTS honestly); that states 'Purchase is not refundable". That said, they have refunded LTS before so they may do it for you, but legally, they aren't obligated.
Good luck.