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Demo Download soooooo slow......

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Im trying to download the demo of this game and at this rate i wont be able to before the weekend. Iv checked my internet conection and my download speeds are all ok with everything else. But this just will not download properly.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    the patcher uses port 7255 so besure that port is not being blocked or filtered. The game uses ports 7000-7500
    .

    download netest to do a quick port check on a sample of ports
    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    For good connections, column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    I believe he's talking about the Client download, not the launch patch process... It's a lot faster installing off of the DVD, but then you have to have bought the retail package to do this...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    No the demo download its all over the place. That net tester thing dont work just tells me my ping nothing else. 2 days iv been trying to download this now and only have 30% total shambles
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Iv made sure all the ports are open and tested also.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    http://www.startrekonline.com/download

    Use the torrent it should only take 2 to 4 hours max to download.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    net test getting 234/s for packet test.. it's like the Open Beta Client the sites were were getting hammered by calls or demands for files and it became a Quagmire.. The Cryptic MAcro is now as bad as the Atari one for
    speed.

    The download is a small file and D/L quick but when u hit the Demo installer Icon i n TEmp folder its lagging
    even when the ISP speed here says 0ver 100 to 1000 to start it grinds down to mid 60'd to upper 70s.. almost a dial up. Somethings happen with the Accounts or server used to support or patch Cryptic Champions on line.. after the packet goes from my ISP to the Farm for their contracted ISP in USA California

    The Champions game server is pretty much unplayable due to what ever happen to things with this new patch or update.. Hard to separate these servers used fr both games?. Takes time to analyze the problems
    but they are nice people and work hard.. Good Luck.

    At 16% kbps fluctuates radically from over 200-77 .. it's like not paying for D/L at fileplanet.. back bones its about service to trail or pay clients hard to tell how many just give up and don't see your product and dont come back due to these issues.

    2-4 hours for a 8570MB files a bit harsh.. at 17.25% of Demo D/L now.. Could never see sign the Digital only version at this sort of speed. The Demo may reach more people if its a file on a PC Games DVD?
    That's what Interplay di for Beta Testers and then for Open Beta put a 14 day edition on a physical CD.. pretty nice customer service .
    FilePlanet shows Cryptics other Game Champions On-Line Demo as second most downloaded.. So you know its reaching people MArketing department step in and review your partners service to a potential customer base? This isn't about me [maybe some is] I would like to play Devils advocate here ans just say We dont gain new clients in my business by preaching just to the choir. Sure Networking of friends from StarFleet IPs of the past works but looking at the release dates here you see many years have past and families grow and develop move one.. StarFleet Command III was limited in supported factions and took much of that eras bloom off the rose.. Here's fine for ships Toons looks and game feel during Beta but its still missing people due to small conglomerate issues of access to Demo or Trails.. Tutorial limitations barley expose a prospective client to the immersion effect to form a relationship to you that would or could last longer then a Trial speed Date. just sayin yo..
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Hi

    This has got to be the slowest download I have ever come across in the last couple of years?

    Hardly inspiring for me to go out and buy the game if the demo takes so long to download. How on earth will you encourage people to buy into your game with downloads like this!

    :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Yeah I started the demo at 8am Friday Morning, it finished 7am Monday morning. Hate to see any patches I need to install to play it now.
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