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What is the Arc Client?
Install Arc

I can't install the Game, please help!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I can't install the game.

It seems to be installing just fine until about half way through and then freezes at the point where it says:


Copy to C:\Program Files\Cryptic Studios\Star Trek Online\Live\piggs\bins3.hogg

ANy help please, it's driving me up the wall, Thank you.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    wait on the install the hogg files are large files and take a long while to install.
    Also if you are installing on WIN7 you should be installing the game in the default /user directory or in some other directory than the program files directory.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    "Also if you are installing on WIN7 you should be installing the game in the default /user directory or in some other directory than the program files directory."

    I am using win 7, it has installed thanks but my cryptic launcher is now crashing whie trying to patch, if i uninstall and reinstall into another directory other than program files will that fix the problem?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    Also try installing as the admin, and make sure that the cd is clean.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    T-Micton wrote:
    I am using win 7, it has installed thanks but my cryptic launcher is now crashing whie trying to patch, if i uninstall and reinstall into another directory other than program files will that fix the problem?
    under vista or win7 if you have issues either installing or running anything installed in program files i would always recommend installing to another loation ie c:\games or disk

    if you realy want to install to program files you may find disabling UAC and running the install as administrator gets the game installed but you will most likely need to leave UAC switched off to get the game to run
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    per coderanger on the problem with win 7 and the program directory
    Quote from coderanger....

    Fun fact, the game will break pretty frequently if you install to Program Files under Vista or Win7 because of a new security feature called Virtual Store (short version: it intercepts and rewrites file writes inside prog files to go somewhere else). That is why it is no longer the default install location on those platforms. There is no permanent way to disable this feature of Windows, so installing outside of Program Files is the best option. The "correct" place according to MS for this would be C:\ProgramData, but more games use Users\Public\Games that we wanted to go with the clearer one. The More You Know.
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