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Launcher issues

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I have had this problem since the beginning of STO, but it was crazy at first so I never really got too much of an answer.

When I go to start the program I click on the desktop icon and the launcher doesn't open. Instead I get a pop-up box that says "Trying to update the launcher, Please be patient, Tried to connect X# times."

I was told to test for my ports. I did, and some of the ports were closed/locked. The only response I got was to get the ports opened.

And now the biggest problem. I live on a college campus. So I called our internet offices, and asked about the ports. They said they will not even consider opening the ports...

What can I do about this? Is there an alternate launcher that does not try to update?

Another thought...
In the past I have played other games, ex. : World of Warcraft, that every time I would have to download a patch it wouldn't allow it. Since it seems to check for a patch every time I log on to STO that is what makes me think it is the launcher.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    The launcher and patcher uses port 7255 to patch. The game uses ports 7000-7500 and there is no way around it as everytime you zone to a new instance server you get a random port in that range and if the port is blocked you will get server not responding and disconnect.

    Using the proxies in the launcher gives you a limited amount of ports used but you still will need the university open ports (these are incoming ports from the server.)

    other critical is port 7004 (auth server) and 7003
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