I'm trying to cancel my account but it won't let me open a new ticket.
To open a ticket trought the website you first have to select billing issues, account cancellation then do a search and it will give you the option to open a new ticket.
To cancel your subscription you can also go to "My account" located in the upper right hand corner of this page (when you are logged in of course). If you go there from the forums click edit email and password (this step is not needed from the main website) and then click "change this subscription". there is a cancel option.
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To open a ticket trought the website you first have to select billing issues, account cancellation then do a search and it will give you the option to open a new ticket.
To cancel your subscription you can also go to "My account" located in the upper right hand corner of this page (when you are logged in of course). If you go there from the forums click edit email and password (this step is not needed from the main website) and then click "change this subscription". there is a cancel option.