I understand that due to contractual constraints that you are forced to release this game. As a programmer, it is important to hold dear to making a good working product that actually works. I was willing to bear with the lack of content and the issues, but as of today I cannot take this anymore. I understand that you guys did a lot of work in a short amount of time. There is no way that people will continue playing the game when it isn't playable.
Your website lack functionality. There is no way create a ticket. The game does not even work. I have a very reliable and fast internet connection. There is no latency in the game, but everything I go into a mission it states 'CANNOT CONNECT TO SERVER' or 'SERVER DISCONNECTED'. When I try to get out, it crashes the game.
The bottom line is I am done. I am feed up with all the broken aspects. I don't complain much usually and I have a pretty high tolerant. I am disappointed and can't take this anymore. Give me my money back that I spend to buy this game.
The web page required you to do a search on the problem before you are given a link to create new ticket.(at the bottom of the search results.
Game uses ports 7000-7500 and every time you switch maps you get a different random port in that range so if something is not allowing all ports in the 7000-7500 range you will disconnect.
Terrible advice...... at worst you should forward the relevant ports.
Do not always work. Some router/firewall even if they say the port if forwarded or open it is not really the case. Disabling the firewall is not a the best idea but if nothing else work, you have to do the test.
firstly i know how you feel have been there when i first got this game around 5weeks ago but crpytic have done what they said and have sorted alot of the problems there is no lag in game for me and i am having problems with my isp only been getting around 1-2mg download and its fine for me i would say that something on your pc is doing it this game takes alot to run at a good spec go to google and put in can i run it this will give you a web page then just click on this game and it will scan your pc and tell you if your pc need's any updates or you need to replace parts of your pc some of the guys that have posted here have seen how unhappy i was when i got this game but s***t happens and cryptic are going as fast as they can before you post saying that its the game end wait for abit and see if any one else is having the problem if not then its your end.
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Many people have said that doing that fixes log on and connectivity problems.
Game uses ports 7000-7500 and every time you switch maps you get a different random port in that range so if something is not allowing all ports in the 7000-7500 range you will disconnect.
Terrible advice...... at worst you should forward the relevant ports.
Do not always work. Some router/firewall even if they say the port if forwarded or open it is not really the case. Disabling the firewall is not a the best idea but if nothing else work, you have to do the test.