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Cancelling my account

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I tried calling the customer service number and it says phone service is not available right now, and I tried filing a ticket on the website and it didnt work, what should i do?
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    To create a ticket on the website, the system is a little strange , you have to do a search first then at the bottom of the search result box there is a link to create a new ticket.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    PegasusMD wrote:
    Phone support is monday through friday during certain hours.

    No, if you call the number (I did today) it actually specifically says they no longer offer phone support please go to the website.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Well of course phones are not working. They dont want you call them!
    Writing a ticket is strange,of course its strange, they hope you will give up writing it..

    LOOL, but I must say, well done for cryptic. One of best robery's ever.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    You want "robbery"? Take a walk over to Warhammer's forums.

    http://www.massively.com/2010/04/08/billing-issues-hitting-warhammer-online-and-dark-age-of-camelot/

    http://herald.warhammeronline.com/warherald/NewsArticle.war?id=1072

    Though technically, it's not robbery as there was no violence... except maybe when some parents saw their bank statement.

    - Tir
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Yea... go to My Account (check it out... in the upper right hand side of the screen) click on the Edit Email and Password Link, click on Change this subscription, select Cancel Subsciption and then Submit.

    This post has been edited to remove content which violates the Cryptic Studios Forum Usage Guidelines ~ Phoxe
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