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What is the Arc Client?
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first time online player ever...

SystemSystem Member, NoReporting Posts: 178,019 Arc User
am having ship manuverabilty problems after I warp into systems; won't respond to control like it should.
moving up ; down; left; right; etc...checked my computer; everything ok; is it some bug in the game????
Also I am stuck at Rear Admiral-5 for the last week; game won't register my accomplishments for me; but it registers them for my crew!!!! Is this because I haven't completed Crsytalline Enity or Infected yet???? Or
something else???? Like I said I am completely new to this online game stuff; but I love Star Trek and this so
far has been the best game yet; to date;..... Plz can someone help me with these issues; or do I need more info input... Have letter into GM; but they are very busy and didn't get back yet; hopefully there is someone
way more experienced out there who might be able to help!!!!!! Thank you.....
Arliss@woodboyalpha:(

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Rear Admiral 5 is the current maximum rank you can achieve, hence why are not growing in grades anymore but your BO's are still earning points.

    As for control issues, click the little arrow next to minimap and then click the ? button and submit a ticket whenever it happens ingame.

    That should help the devs track your issue as whenever you send a ticket/ bug report to them in game, it sends a screenshot and a little piece of current coding for them to see exactly what you may be talking about.

    Tickets/reports are checked in order, so it may take them a week to two or three weeks to answer your ticket properly. That is because everyone sends tickets quite often, there's a big backlog to sort through.
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