forced to delete my character
I have had to delete my Rear admiral due to ''CRYPTIC'' messing up a few files in a patch and this disabled my character.
after many tickets there is still no help from them into getting an equivalent or the same character back and not even any compensation for the problem that is from THEIR side and not mine, and just for the admins who may read this ,you can look at these tickets and maybe help me to get that character back or to make an equivalent for me as it was NOT my fault,and yes i know cryptic dont want bad comments about the game but i find that there is nearly no support on these types of issues and they are not willing to help me get my character back which i lost due to a simple patch failure from their side(sent locked and unreadable files)
character comp - #823295 - Star Trek Online
character deleted due to patch - #814276 - Star Trek Online
character retrievel - #793217 - Star Trek Online
crashing when patching - #786372 - Star Trek Online
crashing during game play and at - #785470 - Star Trek Online...
crash,s when verifiying - #783938 - Star Trek Online
wont install patch - #771559 - Star Trek Online
alot of people will defend cryptic but also alot of people have had this problem and have also had no help but if you can copyy a character to tribble test shard ,then why cant you copy it back from there.
please comment on this post as there is alot wrong with this game and it is not good for people paying a monthly subscription if they are being dissapointed by the bad support for every problem they have.
cryptic why dont u actualy read these posts because it is very frustrating to have u guys acting like ur doing something when ur not ,
read the posts that are big problem instead of reading silly things ,
now anyway as ull see from my post above it has been some time since i posted it and i want a responce as this is the second area on the forums where i still have no proffesional help,there is alot of problems with this game and they are being ignored,instead of moving on to new things sort the main problems out first or this game will loose alot of customers and money.
Comments
cryptic why dont u actualy read these posts because it is very frustrating to have u guys acting like ur doing something when ur not ,
read the posts that are big problem instead of reading silly things ,
now anyway as ull see from my post above it has been some time since i posted it and i want a responce as this is the second area on the forums where i still have no proffesional help,there is alot of problems with this game and they are being ignored,instead of moving on to new things sort the main problems out first or this game will loose alot of customers and money.