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Servers are crashing

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hi Cryptic,

Just FYI it seems your login server is down & the cryptic gamestore is not processing transactions.

Please take a look at it, this downtime to uptime ratio is pretty weak for a 4 month post-launch.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Same for me. I wanted logon and if they found the C-store stuff I purchased and didn't get.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Yep, seems the switch heading out the door doesn't turn off the lights. It turns off the login server.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Im paying for this ****... I need to get my head checked.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Bostish wrote:
    Yep, seems the switch heading out the door doesn't turn off the lights. It turns off the login server.

    If I weren't holding my 20mo. old son I would have literally fallen out of my chair from laughter...especially because we make this joke about several of our customers Windows admins.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Same here. Comptuer freezing at login screen.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Same. Stuck at 'Retrieving list of Characters'.

    If this is going to happen every weekend, Cryptic, you need to have someone monitoring on the weekends. Just like every other IT group out there. You have paying customers that can't use your product for the second weekend in a row.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    totally ****ed up my cure run, right as we killed the boss and freed ja'rod you crashed the servers.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    I was OK earlier...

    I just got bumpped around 10:15 PM EST... bummer... can't get beack in now...:(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    I get stuck on retrieving character list, or something like that :confused:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    What really sucks is I'm on a 5 day trial, if this is happening every weekend, why should I spead money on this game. Most free MMO's are better managed then this. -.-

    Xan Steel
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2010
    X- Number of Users Require X - Number of Blades on Y's Server Farm .. This is repeatable scientific fact.
    that something that only comes by stress testing actual Client accounts not a computer bot test.. Things that can be hoped for and that's that manifest are not facts of sci that become Theory..

    The Accounts server Shared live for all of cryptic games is very slow at patching due to the demand.
    this impacts people wishing to se the Trial or Demo and Hammers the Live Sub people just wishing to log i for awhile and have a bit of fun. Sad facts that plagued us for Open Beta. The Product once you get inside is fun colourful .. a 90 day wonder and not the full 4 years at Academy at this point.. officer cadet yes fleet admiral will take a bit more seasoning.. I'm thinking then we're still light speed ahead of a galaxy far far way.

    Zinc I salute you but no blind eye to the warts.. I was always the Military person with a fair assessment not a apple polisher out for quick promotion.

    The Open Beta did not have sufficient server support to consider the keys and impact on Champions on line for shared server. We suffered a accounts server problem over the last week end that did a DSN on our Champions Account access. Now this Trial and Demo is doing a similar thing to us . I have been logged on to the STO Holodeck shard over night and house into this new day and only have 30.6% of the patch to the patch. The Community Forums ping has cleared up and is now running very well in the 101 ping packets test range.. But the Patch is sluggish.. we are sad panda now.
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