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Problem locking in

SystemSystem Member, NoReporting Posts: 178,019 Arc User
The problem is easy to describe at least, I reactivated my account and the homepage tells me it is active, but when I opened the starter it just tells me there is an account error and i should contact billing and that the Server is down.
So what should I do ???
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    what did you do to reactivate your account? Did you clcik on the reactive account link then reselected a subscription option and enter the new payment (credit card, gamecard or paypal.) and waited to besure the payment been verified.

    I don't know how often the account auth servers are updated but in past MMOs I have seen it take up to an hour to update once verified.

    Other than that would need to either open a billing ticket or contact billing to see what is up.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    nope still the same problem, tried evrything
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