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Retrieving List Of Characters

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Greetings

I'm experiencing the problem of not getting passed through to the character selection start up menu in the game. It's stuck at "retrieving list of characters". Usually the game starts up very quickly, so it can't be my internet connie and all the other internet apps work fine, download is at maximum.

Any clues?
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Just started happening to me too. Ticket submitted.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    yep..........:(
    stuck on retrieving list of characters!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Can't get past the retrieving character list screen either. Just got promoted to Lt. Cmdr. and I can't get in to get new things! Very frustrating.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    I was in game.. then it decided not to give me my mission reward, so I thought i'd warp to sector.. then it kicked me out, now stuck at retrieveing...

    no scheduled maintenance today....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Yup same here. Was in Battle Group Omega and zoned out to do my exploration daily and it just stuck on loading screen. After 10 minutes I alt-tab to close STO and now I'm stuck in retrieving character list.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    yep same here was working fine this morning just over an hour ago now all it does is sit at retrieving list of characters why does this game have so many problems
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Was in the game got a server disconnected message when changing to a new area. Logged out and back in and now stuck at the dreaded retrieving list of characters. Glad I'm not the only one who's having the problem. But really it's quite annoying. :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Well, I was also happy to see that there's for once no maintenance during my noon break, but it's of no use to me if I can't get into the game after all. *lol* It's still very early morning time in the US, so I guess we won't get any updates until probably in 3 hours when the first engineers wake up in the US. :)

    I'll try again in the evening then.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    as above

    /10 char
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    "I was in game.. then it decided not to give me my mission reward, so I thought i'd warp to sector.. then it kicked me out, now stuck at retrieveing..."

    This is exactly what happened to me, with a defend sector quest.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Well, actually, it's nothing new to me that many clients still crash during DSE's, but yeah ... it's okay as long as people can get back in. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    cant log a ticket and cant log a ticket that i cant log a ticket and who says this game is boring
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Same here - just finished explore mission - warping back to Azelsa Expanse - Server not responding and had to exit game.

    On restart have been stuck at Retrieving list of Chraters screen.
    Have tried force verify and setting different proxy servers but still not working - help would be nice
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Same here. Hopefully they have an on-call sysadmin that can get this resolved before Cryptic's normal business hours.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Can't get in either :( I wish that there was an exit button so that if it's stuck on Retrieving you can exit rather than having to Alt Tab and force out of the program.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    i'm stuck as well. is the holodeck down? tribble is up
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Ditto.

    Maybe their tribble powered reactor ran out of tri... ...naaaaaah.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    We are all the same failship it seems. Not fun at all.

    Just hope Cryptic fixes this ASAP Zulu, or else I will have no choice but to use my shiny new cruiser to "phaser" the server farm :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    seems loads of players with this problem come on CRYPTIC TIME TO STEP UP
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Stuck here also.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    No need to add words
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    unfortunately I'm having the exact same problem. as well. bugger.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    anyone know a fix was working fine last night except for all the server not responding... i get that all the time.....any way went to log in this morning and im stuck on retrieving list of characters ... new one on me.... please fix asap!!!!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Same here, same bug yet again...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    me too and Im not in the US and it is not 3 am here, if your going to sell the game in other countries you need support during their daytime hours.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Wow, three full pages already. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    When the name/char server goes down, they never say so during it. Though sometimes, they call it, " unsuspected maintenance"

    Either it'll be down for about 1hr, or it'll be down for a couple hours.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    I too suffer from this glitch. Guess it is time for me to sit comfortably on the couch and watch some ST in stead =)

    - J
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Just adding my name to the list. I am also stuck at retrieving list of characters.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    yup im stuck on retreiving charater screen after my toon froze and i couldnt move decided again for about the 5th time to relog and now cant get back on.
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