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"Unable to Authenticate"

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I start up the launcher, enter my login info and I get an error message "Unable to Authenticate" its been like that for an hour or so. I tried turning off my firewall, that didnt work. Im not very knowledgeable when it comes to proxies and ports and what not so if its not too much trouble can you guys break down any advice you may have for me in lamens terms, thanks.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Try restarting your rig.

    Usually works for me.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    I've got the same problem. I tried restarting my computer, but it didn't make any difference. The launcher takes an unusually long time to start, then it either can't authenticate me, or it doesn't do anything at all. If I do manage to log in, the patch process takes an abnormally long time. When the engage button finally comes up, it either can't connect to the server, or it just doesn't do anything.

    Something is definitely wrong with the server. I'm seeing threads like this all over. What's going on?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    it may nopt be you as loads of players cant get past retrieving list of characters
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    I just can't get past the : Retrieving List of Characters too .. :S
    ST:O is just a pain ...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    darktaz wrote: »
    it may nopt be you as loads of players cant get past retrieving list of characters

    i have this same Problem
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