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product key issues (really-HELP)

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Ok, I have the collectors pack and it will NOT let me use the product key hers what it says;
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* Star Trek Online - Preorder
* Star Trek Online - Digital Retail
So yes I have got alittle PO about this matter and have talk to so one on here and he said make an ticket and I've tried many times but it don't work or I just don't know what to do lol. So lets please get to the bottom of this please I want it wright. Thank you:eek:
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    You guys are the only ones that work around here just got off an 30 min wait on the phone and no awnser lol so if ya'll can't help I'm just SOL LOL.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Where is it failing at when you enter the retail key for the collectors edition . What error message are you getting/
    also the web ticket thing is starnge. you have to do a search first before you get the link to create new ticket.
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