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Double Billing

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I have been billed twice today for my monthly subscription via paypal....Cannot get anyone on the phone so I opened a dispute resolution with paypal...watch you account everyone!!!:mad:
Post edited by Unknown User on

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    bossblt wrote: »
    I have been billed twice today for my monthly subscription via paypal....Cannot get anyone on the phone so I opened a dispute resolution with paypal...watch you account everyone!!!:mad:

    Did u submit a billing ticket?
    I had a problem last week and it was resolved in 4 days.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Damn ticket page will not let me create a ticket.....They act like a bunch of thieves....won't answer phone and or email.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Dude, no need to get all emote on us. Keep trying to raise the ticket, you will eventually.

    edit: I just tried to create a ticket and the system is fine, sure your doing it correctly?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Did u submit a billing ticket?
    I had a problem last week and it was resolved in 4 days.

    I had this problem last month and its STILL not resolved..and guess what I was AGAIN double billed this month.

    I find Cryptic Studios Support is less than usefull.

    Can anyone supply the PH# for customer support?

    I have been all over the website and have been unable to find it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    I too have had the dreaded double billing affect me too. been some mysterious charges on the CC statements that my wife didnt pickup on until months down the road. So like everyone else i try to look around to see who i need to call and alas i fare no better than anyone else. what a disappointment! i cannot even get the (famous by this point) open ticket page to do thing other than search and find there are no matches. At this point i probably have no choice but to leave a game that i really was enjoying over such an easily fixable situation. i guess blizzard will once again be getting my monthly fees! At least they seem to have people around who will be somewhat reachable as oppsed to the cryptic people who apparently are all borg who are nonresponsive to stimuli because they are counting their money oh wait sorry jacked into the collective... :mad:
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