Not getting any help. Have not been able to keep a character logged in for more than 10 minutes for the past 18 hours. One character I cannot even log in with. Just get game server connect fail message. Have multiple threads asking for input and was able to log in long enough to submit the ticket. Just can't stay logged in to talk to dev ingame for help. Would like to play the game I spent almost $300 on.
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I don't recall the server IP, someone else here might, but your best bet once you find out what it is is to trace it and see if you are through.