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Patching issue

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Hi Forum,

I am on a training trip and away from my home desktop. I purchased another electronci version of STO and installed on my laptop which meets or exceeds the requirements for the game. The game downloaded from Atari and installed without a problem. When I click on the desktop icon I get the login screen and after entering my info it goes into patch mode and just sits (it will download perhaps 900k then stops). Anyone have any ideas? The auto update version indicates it is the march 27 z1 rev level. Any ideas would would be appreciated.

Thanks to all in advance
RA Sovah USS Nevada
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    patcher uses port 7255

    beside the standard check of your PC (firewall antivirus, set to run as admin, IE not set to offline)

    Since you are not on your normal connection setup . I would d/l and run nettest to check that the network you are on is not blocking the game ports.
    Nettest:
    Go to http://files.champions-online.com/nettest.exe
    Download this file and run it
    A command prompt should appear running the test automatically

    Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate).

    you can also try changing the proxies option for game and patch in the launcher option.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    thanks Pegasus,

    Having had a chance to read other forum posts and checking items you suggested I was able to get the game to update and operate.

    Thx again
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