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My Bank Debit Card Lifetime Subscription Fail.

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I am Deaf No Hearing

Me I Have Bank Debit Card

30 Days Trial April 26.
My Bank Debit Card Recurring 6-Month Ok.
My Bank Debit Card Lifetime Subscription Fail.

Please Cryptic will Fix Lifetime Subscription Fix Bank Debit Card
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2010
    Did you have enough money in the account to cover the subscription cost?

    One other thing you may want to look into... Some banks limit the amount you can use via a debit card, either by limiting the amount per transaction, or per day, or both.

    If you had no trouble funding the 6 month recurring subscription, I'd hazard a guess that the card works fine with Cryptic's billing system, and that the problem may lie with the bank or your account balance.

    With any luck, someone from Cryptic will see this and pass it along to the Billing folks so they can attempt to help you sort this out. This isn't generally an area that the Billing folks expect to see requests for help in, which may delay your issue being resolved.
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