Did you have enough money in the account to cover the subscription cost?
One other thing you may want to look into... Some banks limit the amount you can use via a debit card, either by limiting the amount per transaction, or per day, or both.
If you had no trouble funding the 6 month recurring subscription, I'd hazard a guess that the card works fine with Cryptic's billing system, and that the problem may lie with the bank or your account balance.
With any luck, someone from Cryptic will see this and pass it along to the Billing folks so they can attempt to help you sort this out. This isn't generally an area that the Billing folks expect to see requests for help in, which may delay your issue being resolved.
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One other thing you may want to look into... Some banks limit the amount you can use via a debit card, either by limiting the amount per transaction, or per day, or both.
If you had no trouble funding the 6 month recurring subscription, I'd hazard a guess that the card works fine with Cryptic's billing system, and that the problem may lie with the bank or your account balance.
With any luck, someone from Cryptic will see this and pass it along to the Billing folks so they can attempt to help you sort this out. This isn't generally an area that the Billing folks expect to see requests for help in, which may delay your issue being resolved.